Shipping Policy
Shipping Policy
Effective Date: 11 February 2026
Website: AstroKark
Operated By: StackVes
GST: 23ANOPU9371M1Z1
Contact Number: +91 8815096480
Email: stackves@gmail.com
Registered Address: Indore, Madhya Pradesh, India
Shipping Coverage
AstroKark currently ships across India. We are committed to ensuring that your sacred products are delivered safely and securely.
At this time, international shipping may not be available. For special requests, customers may contact us directly.
Processing Time
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on public holidays or weekends unless stated otherwise.
During high-demand periods such as Mahashivratri, festivals, or promotional events, processing times may be slightly extended.
Delivery Timeline
The estimated delivery time for all orders is 7–14 business days from the date of dispatch.
Please note:
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Delivery timelines are estimates and not guarantees.
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Unexpected courier delays, weather conditions, remote locations, or operational disruptions may affect delivery schedules.
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StackVes is not liable for delays once the shipment has been handed over to the logistics partner.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before payment is completed.
AstroKark may occasionally offer free shipping promotions, which will be communicated on the website or through marketing campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS, email, or WhatsApp (where applicable).
Customers are responsible for monitoring the shipment using the tracking details provided.
Packaging Commitment
Given the spiritual significance and delicate nature of products such as Original Narmadeshwar Shivlings, we use protective and secure packaging to minimize the risk of damage during transit.
Incorrect Address or Delivery Failure
Customers must ensure that the shipping details provided are accurate and complete.
If a package is returned to us due to:
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Incorrect address
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Failed delivery attempts
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Recipient unavailable
Reshipping charges may apply.
Damaged Shipments
If your package arrives visibly damaged, please:
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Take clear photos of the package and product.
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Contact us within 24 hours at stackves@gmail.com.
Claims raised after this period may not be accepted.
Replacement decisions remain at the sole discretion of StackVes.
Order Acceptance
StackVes reserves the right to refuse or cancel shipments due to:
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Product unavailability
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Suspected fraudulent activity
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Compliance with legal or regulatory requirements
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Force majeure events
If a shipment is cancelled by us before dispatch, a full refund will be issued.
Contact Us
For shipping-related queries, please contact:
StackVes
📞 +91 8815096480
📧 stackves@gmail.com
📍 Indore, Madhya Pradesh, India
By placing an order on AstroKark, you acknowledge that you have read and agreed to this Shipping Policy.