Terms & Conditions

Terms and Conditions

Effective Date: 11 February 2026
Website: AstroKark
Company Name: StackVes
GST: 23ANOPU9371M1Z1
Contact Number: +91 8815096480
Email: stackves@gmail.com
Registered Address: Indore, Madhya Pradesh, India

1. Introduction

Welcome to AstroKark. These Terms and Conditions govern your use of our website and the purchase of products offered through it. By accessing this website or placing an order, you agree to be legally bound by these terms.

If you do not agree with any part of these Terms, please discontinue using the website immediately.

2. About Us

AstroKark is operated by StackVes, a registered business based in Indore, India. We specialize in providing authentic spiritual products, including Original Narmadeshwar Shivlings and related devotional items.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or accessing the site under parental supervision.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

4. Product Authenticity

We strive to ensure that all products listed on AstroKark are authentic and accurately described.

However:

  • Since Narmadeshwar Shivlings are natural stones, variations in color, texture, shape, and markings are natural and not considered defects.

  • Product images are for representation purposes only. Minor differences may occur due to lighting and natural formation.

5. Spiritual Disclaimer

Our products are spiritual and devotional in nature.

  • Any benefits mentioned (such as prosperity, peace, protection, or confidence) are based on traditional beliefs and scriptures.

  • We do not guarantee specific results from the use of any spiritual product.

  • Products should not be considered a substitute for medical, financial, psychological, or professional advice.

6. Pricing and Payments

  • All prices are listed in INR unless stated otherwise.

  • Prices are inclusive/exclusive of GST as applicable under Indian law.

  • We reserve the right to modify pricing without prior notice.

  • Orders will only be processed after successful payment confirmation.

Accepted payment methods may include UPI, debit/credit cards, net banking, wallets, or other supported gateways.

7. Offers and Discounts

Promotional offers (such as MahaShivratri discounts) are:

  • Valid for a limited time only.

  • Non-transferable.

  • Cannot be combined with other offers unless explicitly stated.

StackVes reserves the right to withdraw or modify offers at any time.

8. Shipping and Delivery

  • We aim to process orders promptly; however, delivery timelines may vary depending on location and logistics providers.

  • StackVes is not responsible for delays caused by courier services, natural events, or circumstances beyond our control.

  • Customers must provide accurate shipping details. We are not liable for orders delivered to incorrect addresses provided by the customer.

9. Returns and Refunds

Due to the sacred and personal nature of spiritual products:

  • Returns are accepted only if the product arrives damaged or incorrect.

  • Customers must notify us within 48 hours of delivery with supporting images/videos.

Refunds or replacements will be processed after verification.

We do not accept returns for:

  • Change of mind

  • Minor natural variations

  • Personal spiritual expectations

10. Order Cancellation

  • Orders can only be canceled before dispatch.

  • Once shipped, cancellations are not permitted.

StackVes reserves the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

11. Intellectual Property

All content on AstroKark — including text, graphics, logos, images, and design — is the intellectual property of StackVes and is protected under applicable copyright laws.

Unauthorized reproduction or commercial use is strictly prohibited.

12. Limitation of Liability

StackVes shall not be held liable for:

  • Indirect or consequential damages

  • Spiritual interpretations or outcomes

  • Temporary website downtime

  • Payment gateway failures

  • Delivery delays beyond our control

Your use of the website is at your own risk.

13. Privacy

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

We are committed to protecting your personal data and maintaining confidentiality.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the courts located in Indore, Madhya Pradesh.

15. Updates to Terms

StackVes reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

16. Contact Us

For any questions regarding these Terms, please contact us:

StackVes
📞 +91 8815096480
📧 stackves@gmail.com
📍 Indore, Madhya Pradesh, India

By using AstroKark, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.